Shipping policy
Shipping & Delivery Policy
At House of Sartorial, we understand the excitement of receiving your order and are committed to providing you with a seamless and refined shopping experience.
Order Processing
All orders are carefully prepared and dispatched within 10–12 business days after confirmation and payment.
Delivery Timeframes
Delivery times may vary depending on product availability, sourcing requirements, and country of origin.
- In-stock items are processed and shipped more quickly.
- Sourced items (products that are specially procured for you) may require additional time depending on where they are obtained.
Once dispatched, delivery timelines will depend on the destination country and customs procedures.
Estimated Delivery Times (after dispatch)
- USA: 2–5 business days
- Puerto Rico: 5–8 business days
- Chile: 7–10 business days
- Mexico: 6–10 business days
- Colombia, Costa Rica, Ecuador, Venezuela, Panama, Dominican Republic, Peru, Paraguay, Nicaragua, Honduras, Guatemala, El Salvador: 6–12 business days
- All other countries: 5–12 business days
Please note that customs clearance is beyond our control and may occasionally cause delays. We sincerely appreciate your patience and understanding.
Return Policy
Due to the nature of our business and exclusive sourcing process, all sales are final, and we do not accept returns.
Import Duties
- For the countries listed above, import duties are included in your purchase.
- The price at checkout is final, with no additional charges.